Refund policy

Return & Refund Policy

At VYON, customer satisfaction is important to us.

You may request a return within 14 days of receiving your order.

To be eligible for a return, items must be unused, in their original condition, and in the original packaging.

To start a return request, please contact us at:

shopvyon@gmail.com

Once your return is approved and received, we will inspect the item and process the refund to your original payment method.

Shipping fees are non-refundable unless the item arrives damaged or incorrect.

Refund processing times may vary depending on your payment provider.

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.